Virtual Receptionist and Customer Service Representative

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<p><strong>Company Description</strong></p><p>Professional Association</p><p><br></p><p><strong>Role Description</strong></p><p>This is a part-time remote role for a Virtual Receptionist and Customer Service Representative, approximately 20 hours per week, noon - 4pm, Eastern time. The role involves handling customer inquiries, providing information about products and services, managing virtual reception duties, and ensuring customer satisfaction.</p><p><br></p><p><strong>Qualifications</strong></p><ul><li>Excellent communication and customer service skills</li><li>Ability to multitask and prioritize tasks efficiently</li><li>Proficiency in using virtual communication tools</li><li>Strong problem-solving skills and attention to detail</li><li>Experience with YourMembership or other association management software</li><li>Member association experience preferred</li></ul>

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