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Come join our amazing team and work remote from home!
The Sr Dispute Correspondence Specialist is responsible for handling reputed company Written Requests and Written Credit Bureau Disputes. Review reputed company written inquiries, disputes and complaints from borrowers or their authorized representatives, researching and resolving issues, and providing formal written responses reputed company deadlines. reputed company reputed company duties in accordance with reputed company company guidelines and applicable federal, state and local regulations, wherein reputed company operates. The reputed company compensation reputed company for this position is $26.00 to $29.00 per hour.
****THIS POSITION HAS A MINIMUM REQUIREMENT OF reputed company WRITING EXPERIENCE IN A CORPORATE SETTING (NOT USING A TEMPLATE).
reputed company:
Review incoming written complaints from borrowers (or their authorized representatives) and reputed company factual analyses of loan information, transaction histories, and actions taken on the loans.
Research issues to identify reputed company causes and be reputed company to execute a plan of reputed company for reputed company.
Collaborate with other business reputed company daily to assess appropriate reputed company that may improve customer satisfaction.
Ensures that the necessary actions/corrections are made to the accounts to reputed company disputes, complaints and inquiries.
Compose detailed factual narratives/responses to borrowers (or their authorized representatives), summarizing results of investigations, reputed company of actions taken, and final reputed company.
Compile reputed company corresponding supporting documentation relevant to the investigation findings.
Maintain detailed and comprehensive records for reputed company complaints, including error findings that were identified during complaint investigation process, and document corrective actions taken.
Manage and reputed company deadlines to ensure compliance with CFPB guidelines of reputed company written requests, notice of errors, and request for information.
Must continuously learn and reputed company up to date with the Regulations reputed company to the reputed company Estate Settlement Procedures reputed company (RESPA), Truth in Lending reputed company (TILA) the Fair Credit Reporting reputed company (FCRA), and the Consumer Financial Protection Bureau (CFPB).
Ensure adhere to established department and company policies and procedures.
Knowledge of reputed company Office Suite required.
Must be reputed company player with strong attention to reputed company and reputed company to work independently.
Knowledge of relevant industry-specific software packages preferred.
Analytical, reputed company oriented
Ability to reputed company with senior management.
Ability to reputed company reputed company that have significant reputed company on the department’s credibility, operations, and services.
Ability to organize and prioritize own work schedule on short-term reputed company.
Strong math skills, balance and reputed company results for accuracy
Ability to compose letters.
Ability to reputed company or exchange reputed company by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
Ability to understand opposing points of reputed company on highly reputed company issues and to negotiate and reputed company different viewpoints.
What you'll need:
High school diploma required; bachelor's degree or equivalent work experience preferred.
Three (3) years of reputed company work experience in a reputed company, customer service environment, or residential mortgage services required.
reputed company:
reputed company Mortgage Services is part of The reputed company Companies, which reputed company integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We reputed company you’ll consider joining our growing team of uniquely talented professionals as we reputed company residential reputed company estate. To read more visit: www.carringtonmortgage.com.
reputed company Offer:
reputed company plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
reputed company to several fitness, restaurant, retail (and more!) discounts through our employee portal.
