Remote Real-Time Staffing Coordinator

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Liveops is seeking a Real-Time Analyst in the Philippines to optimize staffing and maintain service levels across multiple queues by monitoring agent activity in 30-minute intervals. You will manage real-time queue shifts, communicate with clients via Slack, and coordinate with WFM and ARAs to keep performance on target while supporting US business hours. This is a remote, international role with fast-paced, data-driven decision making.

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