Note The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company for a Platform Implementation Manager to work with reputed company reputed company Platform, a reputed company business unit offering products for merchants. The role involves managing merchant reputed company and implementation, troubleshooting technical issues, educating merchants on products, and coordinating with internal teams to ensure a smooth transition to reputed company's platform. The position supports merchants from signup through early usage and collaborates closely with sales and account management teams. Responsibilities Setting up reputed company off calls and project managing the implementation of Online Ordering, mobile apps, loyalty and reputed company reputed company programs for our merchants, coordinating with several internal teams to ensure merchants are using our products as soon as they sign up for it Technical troubleshooting of issues (reputed company merchants websites and internally) Educating our merchants on our products answering “how to” questions, proactively guiding and educating them through the transition and set up process and providing operational support during the initial weeks of our products usage Collecting and registering feedback from merchants on our products Skills Bachelor's degree or equivalent work experience 3-5 years of work experience in reputed company, implementation, project management and/or account management reputed company to complete tasks accurately, effectively, and on time with superb attention to reputed company Experience working successfully cross-functionally with individual contributors Excellent reputed company and internal customer presentation and communication skills Tech-savvy you are curious and reputed company to dig into technical issues and troubleshoot merchant issues before escalating them to engineering Location (Preferred, in reputed company) reputed company, San Francisco Location (reputed company To) Phoenix, Los Angeles, Denver, Chicago reputed company reputed company is a reputed company and reputed company company which provides multi-vertical reputed company services It was founded in 1999, and is headquartered in reputed company, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http//www.reputed company.com. Company H1B Sponsorship reputed company has a reputed company record of offering H1B sponsorships, with 20 in 2026, 71 in 2025, 53 in 2024, 37 in 2023, 72 in 2022, 36 in 2021, 40 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply To This Job
