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MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. As a Senior Program Manager at MathWorks, you will work on cross-functional teams and programs to develop high quality software that accelerates the pace of engineering and science. The MATLAB Online and MATLAB Mobile teams build reliable and secure cloud-based applications and services that enable users to access MATLAB and Simulink from a browser or mobile device, making it easy for our customers to collaborate and work with our software from anywhere. In this role, you will be part of the cross-functional leadership group that will charter projects and programs to achieve strategic objectives. You will partner with the Engineering Managers and define processes and strategies to enable the cross-functional teams to plan, prioritize, and execute those projects efficiently and effectively. MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities
Facilitate planning processes to create SMART multi-release plans that align with strategic objectives
Identify dependencies and facilitate communications with impacted teams to negotiate and establish agreement of responsibilities and plans
Identify issues and risks, define mitigation plans, and track them to resolution or escalate appropriately
Champion our core value of continuous improvement. Facilitate problem-solving to identify root causes of issues and ensure countermeasures address the problem effectively.
Lead process improvement activities that eliminate significant sources of waste
Design, pilot, and roll out new processes, best practices, standards, and KPI's as needed to improve team efficiency and effectiveness while avoiding unnecessary duplication or variation from standard processes
Evaluate team agile development practices, identify opportunities for improvement, and execute a visible plan for their achievement
Co-author and execute change management and pilot plans. Gather, analyze, and incorporate feedback
Monitor KPIs to identify issues in team quality or delivery rate. Raise awareness of issues and define, communicate, and track the plan to address those issues
Requirements
A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.
Technical degree in Engineering, Math, or Science
Experience in program management of commercial SaaS or Online Products and Services
Ability to understand software technology; able to participate and contribute to technical conversations
Ability to influence others even when you do not have direct authority over them
Experience with Agile, Scrum, and Kanban software development methodologies
Experience with Jira and Confluence
Nice-to-haves
Experience with Mobile App technology is a nice to have
