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<p>Valley Health has exclusively retained Kirby Bates Associates to conduct a search for a newly created position, Senior Director, Patient Logistics and System Command Center (Patient Logistics, Capacity and Virtual Care). Valley Health is a not-for-profit health system based in Winchester, VA, which includes six hospitals, including the flagship hospital, Winchester Medical Center, a 495-bed state-designated Level II Trauma Center and regional referral facility, 70+ medical practices, Urgent Care Centers, Outpatient Rehab Clinics, Medical Transport, Long Term Care and Home Health.</p><p><br></p><p>An award-winning health system, all four of Valley Health’s Critical Access Hospitals — Shenandoah Memorial Hospital, Page Memorial Hospital, War Memorial Hospital, and Hampshire Memorial Hospital — were recognized as being among the Top 100 Critical Access Hospitals in the country for 2024. Warren Memorial Hospital was named to the list of Top 100 Rural & Community Hospitals in the country for 2024. Winchester Medical Center has been named one of America’s Best Maternity Hospitals for 2025 by Newsweek.</p><p><br></p><p>The Senior Director role offers an opportunity for a dynamic, innovative, and patient-centered leader to provide strategic and operational leadership for the Patient Logistics & System Command Center—a centralized, systemwide operational hub responsible for patient flow, bed placement, transfer center operations, virtual care services, emergency clinical communications, and logistics, with real-time operational decision-making. This role integrates patient progression and throughput, remote patient care programs (central telemetry, virtual sitting, virtual nursing), EMS/transport coordination, and systemwide situational awareness to enhance capacity management, safety, and clinical efficiency.</p><p><br></p><p>The Senior Director ensures standardization of workflows, predictive analytics adoption, and consistent operational leadership across all facilities. Reports to the Chief Nursing Executive.</p><p><br></p><p><strong>Opportunity Highlights</strong></p><p>· Magnet - Winchester Medical Center is a four-time Magnet designated organization.</p><p>· Impactful Leadership: Join a senior executive team committed to performance improvement, and a positive patient experience.</p><p>· System Support: Collaborate across Valley Health System.</p><p><br></p><p><strong>Qualifications</strong></p><p>· Master’s degree in clinical health related field, nursing preferred.</p><p>· Current RN license in the state of VA (or ability to obtain), preferred.</p><p>· Certifications for ideal candidates: NEA-BC, CENP, FACHE, Lean Six Sigma, project/change management</p><p>· Seven years of progressive healthcare operations experience, with 3-5 years in leadership managing pt flow, bed management, transfer center operations, or command center functions.</p><p>· Experience with centralized operations or technology-enabled visibility programs and partnering across nursing, operations, ancillary teams, and clinical leadership.</p><p>· Deep knowledge of throughput operations, bed placement criteria, transfer workflows, EMTALA, virtual care, telemetry, and remote observation programs.</p><p>· Knowledge of EPIC highly preferred.</p><p>· Strong analytical and operational decision-making skills.</p>
