[Remote] Product Manager-Dental

Note: The job is a remote job and is open to candidates in USA. USAble Life is a company dedicated to making a meaningful difference in the lives of its customers and employees. The Product Manager-Dental role is responsible for ensuring dental products remain competitive in the marketplace by researching market trends, coordinating product introductions, and serving as a subject matter expert for dental product information.

Responsibilities

• Serves as subject matter expert and point of contact for dental product and contract information for specific partners
• Research current market trends and competitor data to identify gaps in the dental offering and maintain dental portfolio
• Reviews Federal guidelines to determine if product meets regulatory requirements
• Recommends future products based on market research, customer requests and sales strategies
• Coordinate’s introduction of dental products to market with sales, marketing and operations
• Assists in the development of communication plan with each impacted department
• Creates and provide Sales training as needed
• Works with print vendors to create collateral materials for open enrollment or marketing campaigns
• Works with software application vendors to design and maintain dental rating engine and contract management systems
• Ensure dental products meet business needs and support corporate strategy
• Maintains Dental product competitiveness by identifying issues, barriers and concerns and recommending appropriate course of action
• Facilitates resolution of issues
• Ensures solutions meet business need and overall business direction
• Serves as subject matter expert and point of contact for dental product and contract information
• Participates in cross functional workgroup to discuss ongoing product enhancements and current projects which may impact dental products
• Analyze and coordinates the development of new dental products, retirement of outdated products and benefit enhancements based on market trends
• Reviews dental plans and benefit summaries for accuracy during the proposal process
• Reviews policy language and coordinates updates to fulfillment/renewal materials with the Blue Partner
• Works with the Actuary to determine if annual rate changes are needed
• Revises product proposals, benefits summaries and other legal documents as needs change, receiving approvals from Legal/Compliance and other appropriate authorities prior to implementation
• Works with Marketing to create dental materials
• Provides product specific information for internal and external customers via manuals, forms and partner specific communication
• Develop channels such as Dental Sales Administration bulletins, Blogs, Communication bulletins, Website Content for Partners and managed websites and Customer Service bulletins
• Supports and involved in enterprise projects
• Review and maintain Blue Plan partner dental website and ensure compliance with CMS guidelines
• Provides product specific information for internal and external customers via manuals, forms and partner specific communication channels such as Dental Sales Administration bulletins and Customer Service bulletins
• Supports and involved in enterprise projects
• Improves processes, develops procedures and program improvements to meet customer needs and department goals
• Facilitates projects when necessary to ensure project outcomes. Ensures output supports corporate direction and strategy
• Maintains product information on key systems: Collateral Catalog, Sale support tools, rating system and dental websites
• Responsible for coordination and publication of the Provider Directory by working closely with Provider Relations
• Maintains professional and technical knowledge by attending workshops, seminars or online classes
• Performs other related duties and responsibilities as assigned

Skills

• Working knowledge of the Affordable Care Act (ACA), including employer compliance obligations, reporting, and regulatory requirements
• Knowledge of Current Dental Terminology (CDT)
• Knowledge of product life cycle management
• Self-starter with the ability to work independently under little or no supervision and within time constraints
• Ability to manage multiple complex tasks and coordinate competing priorities appropriately
• Advanced knowledge of dental products is a plus
• Experience in coordinating the development, implementation and management of website content
• Experience in development and execution of branded collateral including content creation and management
• Advanced knowledge of product development processes including marketing, sales, training, and distribution models
• A global approach to problem-solving and decision making
• Excellent interpersonal, communication and presentation skills including the ability to address a wide range of audiences
• Bachelor's Degree or commensurate experience
• 3-5 years Dental or Health Insurance experience or 2 or more years supervisory and/or team lead experience
• Or, equivalent military experience
• 3+ years Product Management or Product Development experience; Dental Insurance or relative experience in a Dental office
• Experience in project management and implementation

Benefits

• Outstanding and affordable benefits package
• PTO provided at date of hire
• 11 paid holidays
• 401(k) with up to 6% match; fully vested from day 1
• Remote opportunities with company-provided equipment
• Career advancement opportunities
• Tuition Reimbursement
• Employee Assistance Program
• Inclusion Council and Employee Resource Groups
• Recharge Days and Volunteer Time Off

Company Overview