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Part-Time Remote Medical Assistant & Patient Coordinator
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Part-Time Remote Medical Assistant & Patient Coordinator
Location: Remote (Must be within a 2-hour drive of Snohomish County, WA - ZIP 98223) Position Type: Part-Time with Full-Time Growth Potential (24 hours/week) Schedule: Monday - Thursday, 9:00 AM - 4:00 PM (includes 1-hour unpaid lunch break, 6 hours paid per day) Equipment Provided: Company computer provided
About the Opportunity
We're seeking a dynamic, motivated Medical Assistant and Patient Coordinator to join our growing healthcare practice. This is an excellent opportunity for someone who is passionate about patient care, eager to learn, and ready to grow with our team. While this position starts as part-time without traditional benefits, we offer competitive pay, performance bonuses, and a clear path to full-time employment as our practice expands.
Compensation & Benefits
Starting Pay:
$20/hour for the first 90 days
$25/hour after 90-day probationary period
Performance Bonuses:
After 6 months: Quarterly bonuses based on new patient enrollment
Bonuses are paid quarterly for all new patients you successfully onboard. You will earn 10% of the collected amount from each new patient's first appointment
Career Development:
Company-sponsored training and certifications after year one
Clear pathway to a full-time position with benefits as the company grows
Full-time benefits package may include: paid time off, retirement contributions, and a healthcare stipend
Primary Responsibilities
Patient Communication & Coordination:
Answer incoming phone calls professionally and efficiently
Respond to patient text messages and portal inquiries
Handle new patient inquiries and guide them through the enrollment process
Provide exceptional customer service that reflects our practice's values
Administrative Support:
Complete and process patient intake forms
Monitor and respond to patient portal messages daily
Coordinate with laboratories and pharmacies
Submit superbills and documentation to insurance companies
Handle faxing, scanning, and general administrative tasks
Maintain accurate patient records and documentation
Patient Enrollment (Key Revenue-Generating Role):
Convert prospective patients into scheduled appointments
Guide new patients through the onboarding process
Ensure a smooth first appointment experience
Required Qualifications
Medical Background:
Medical Assistant certification or equivalent healthcare experience
Knowledge of medical terminology and healthcare procedures
Understanding of HIPAA compliance and patient confidentiality
Experience with EHR/EMR systems and patient portals
Familiarity with insurance processes and medical billing
Communication & Sales Skills:
Exceptional verbal and written communication skills
Strong interpersonal skills with a warm, empathetic approach
Proven ability to build rapport with patients quickly
Sales aptitude with the ability to effectively communicate value and convert inquiries
Professional phone manner and active listening skills
Technical Proficiency:
Comfortable with multiple software platforms and learning new systems
Proficient in Microsoft Office or Google Workspace
Able to manage multiple communication channels simultaneously
Strong organizational skills and attention to detail
Personal Attributes:
Self-motivated and able to work independently in a remote setting
Proactive problem-solver who takes initiative
Detail-oriented with strong follow-through
Passionate about healthcare and helping patients
Growth mindset with eagerness to learn and advance
Reliable, punctual, and professional
Ideal Candidate Profile
We're looking for someone who:
Is energetic and brings enthusiasm to patient interactions
Views this as a career opportunity, not just a job
Has a genuine passion for patient care and wellness
Is motivated by performance incentives and growth potential
Thrives in a smaller practice environment where they can make a real impact
Wants to be part of building something meaningful
Work Environment
100% remote position (must have reliable internet and quiet workspace)
Company-provided computer - we'll supply the equipment you need
Must be available Monday through Thursday, 9am-4pm (6 paid hours per day)
Must be within a 2-hour drive of Snohomish County, WA (98223)
Flexible, supportive team environment
Opportunity to help shape processes as we grow
How to Apply
If you're a motivated healthcare professional looking for a meaningful role with growth potential, we'd love to hear from you! Please submit your resume along with a brief cover letter explaining why you're interested in this position and how your skills align with our needs.
This is a part-time position (24 hours/week). As our practice grows, we anticipate transitioning the right candidate to full-time with a competitive benefits package.
