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<strong>Overview</strong><br><br><p style="margin: 0px;"><span style="font-family: calibri, sans-serif; font-size: 12pt;"><img src="https://solusarc.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=24404&hashed=-1012578957" alt="Recruitment - Tech "></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">Are you an experienced and knowledgeable Motor Engineer who would like to contribute to the Solus Aviva family? </span></p><p style="margin: 0px;"> </p> <br><strong>Responsibilities</strong><br><br><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><strong>The role:</strong></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">Solus Aviva Motor Engineers preserve consistency and the very best customer service across our market leading business and our strategic partners. Our world class insurance business requires a knowledgeable and skilled engineer to take our claims to the next level of customer service and customer expectations. </span></p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">The Engineering team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to our Approved Repairer Network as well as Customer Nominated Repairers in a timely and cost effective manner. </span></p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">You will be in constant contact with our Solus sites as well as our approved repairers monitoring the performance, recognising potential areas of improvement and relationship building.</span></p> <br><strong>Qualifications</strong><br><br><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><strong>Desirable qualifications and experience:</strong></span></p><p style="margin: 0px;"> </p><ul type="disc"><li><span style="font-family: helvetica; font-size: 12pt;">Member of either IMI / IRTE / ATA / VDA or be working towards (or willing to do so).</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Motor Claims knowledge including a basic understanding of insurance principles</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Good working knowledge of computerised damage estimating systems, including Audatex</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Good spoken and written communication skills</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Accuracy and attention to detail</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Positive and self-confident approach when dealing with our customers.</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Empathy, tact, assertiveness and diplomacy when talking to customers</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Ability to work well under pressure, meet deadlines and where required be able to use own initiative.</span></li><li><span style="font-family: helvetica; font-size: 12pt;">PC literate with good administrative skills</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Ability to take on increased ownership and responsibility when necessary</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p> <p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.</span></p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"> </span></p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><strong>Why Join Solus?</strong></span></p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">We have so much to offer when it comes to being a Solus colleague:</span></p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"> </span></p><ul style="margin-top: 0cm;"><li><span style="font-family: helvetica; font-size: 12pt;"><strong>Competitive salary</strong> based on location, skills, experience, and qualifications.</span></li><li><span style="font-family: helvetica; font-size: 12pt;"><strong>Bonus opportunity</strong> tied to your performance and the overall success of Solus.</span></li><li><span style="font-family: helvetica; font-size: 12pt;"><strong>Company pension scheme</strong> with employer contributions.</span></li><li><span style="font-family: helvetica; font-size: 12pt;"><strong>33 days’ holiday</strong> (including bank holidays), with the option to buy or sell up to 5 days.</span></li><li><span style="font-family: helvetica; font-size: 12pt;"><strong>Save money</strong> with up to 40% discount on Aviva products and other retailer discounts.</span></li><li><span style="font-family: helvetica; font-size: 12pt;"><strong>Share in Aviva’s success</strong> through the Aviva Save As You Earn scheme.</span></li><li><span style="font-family: helvetica; font-size: 12pt;"><strong>Supportive policies</strong> including parental and carer’s leave.</span></li><li><span style="font-family: helvetica; font-size: 12pt;"><strong>Wellbeing focus</strong> with tools like Group Income Protection and 24/7 GP access.</span></li></ul><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"> </span></p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.</span></p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><strong>Ready to join us?</strong> Apply online today, and our team will be in touch within 14 days.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"><iframe title="YouTube video player" src="//www.youtube.com/embed/bOancjm89ZY?si=Mx5Ekgzot3Xmbq6O" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe></p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"> <img src="https://solusarc.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=5072&hashed=1989560713" alt="disability confident" width="433" height="209"> <img src="https://solusarc.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=64625&hashed=-1947534088" alt="Gold Member Badge 2026" width="246" height="207"></p>
