Account Manager - West Quebec City, Portneuf, Central Quebec, Saguenay–Lac-Saint-Jean, North Shore, and Abitibi

May 30, 2026

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We’re Sagen Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers. Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership. Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do. Ready to make an impact? Sagen is looking for an Account Manager - West Quebec City, Portneuf, Central Quebec, Saguenay–Lac-Saint-Jean, North Shore, and Abitibi to support the VP, Regional Sales, Eastern Canada, who brings an ability to naturally and proactively establish connections to optimize the customer experience. As an Account Manager, you are a seasoned and motivated sales professional whose ongoing objective is to collaborate with our team and customers to increase market share and achieve personal and company success. In this role, you will work from your home office, but you will be required to travel within the territory daily. Here is where you will be focusing to ensure your success. Customer Relationship <ul style="box-sizing: border-box; margin-top: 0in; margin-bottom: 7.5pt; list-style-type: disc; padding-left: 40px; color: #1c1c1e; font-family: Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans'; font-size: 16px; white-space: normal; background-color: #ffffff;"> <li style="box-sizing: border-box; margin: 0in 0in 7.5pt 0px; line-height: 16.96px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Maintain exceptional customer relationships through the development and execution of sales and marketing strategies that support the needs of your customers to help them grow their business.</li> <li style="box-sizing: border-box; margin: 0in 0in 7.5pt 0px; line-height: 16.96px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Develop a deep understanding of your customers to ensure business development opportunities are being maximized.</li> <li style="box-sizing: border-box; margin: 0in 0in 7.5pt 0px; line-height: 16.96px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Collaborate with internal partners to ensure alignment of customer needs to maximize customer satisfaction.</li> </ul> Customer Events <ul style="box-sizing: border-box; margin-top: 0in; margin-bottom: 7.5pt; list-style-type: disc; padding-left: 40px; color: #1c1c1e; font-family: Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans'; font-size: 16px; white-space: normal; background-color: #ffffff;"> <li style="box-sizing: border-box; margin: 0in 0in 7.5pt 0px; line-height: 16.96px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Oversee various customer events in collaboration with your leader, regional team and the Business Development Leaders to create strong, in-depth relationship with our customers.</li> <li style="box-sizing: border-box; margin: 0in 0in 7.5pt 0px; line-height: 16.96px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Attend Industry events to support our customers and build strong, lasting relationships.</li> </ul> Data and Product Insights <ul style="box-sizing: border-box; margin-top: 0in; margin-bottom: 7.5pt; list-style-type: disc; padding-left: 40px; color: #1c1c1e; font-family: Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans'; font-size: 16px; white-space: normal; background-color: #ffffff;"> <li style="box-sizing: border-box; margin: 0in 0in 7.5pt 0px; line-height: 16.96px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">In collaboration with the Analytics and Insights team review data to support your territory growth and the performance of your customers.</li> <li style="box-sizing: border-box; margin: 0in 0in 7.5pt 0px; line-height: 16.96px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Use data to enhance and validate your territory strategies.</li> <li style="box-sizing: border-box; line-height: 16.8px; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Maintain in-depth knowledge of Sagen’s products and services to support your customers and provide an excellent customer experience.</li> <li style="box-sizing: border-box; margin: 0in 0in 7.5pt 0px; line-height: 16.96px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Continually collaborate with the Underwriting team to ensure understanding of policies and guidelines.</li> </ul> Sales Training and Development <ul style="box-sizing: border-box; margin-top: 0in; margin-bottom: 7.5pt; list-style-type: disc; padding-left: 40px; color: #1c1c1e; font-family: Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans'; font-size: 16px; white-space: normal; background-color: #ffffff;"> <li style="box-sizing: border-box; margin: 0in 0in 7.5pt 0px; line-height: 16.96px; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Identify and respond to customer training needs to create greater clarity and understanding of various Mortgage Insurance policies, products and services.</li> </ul> What we are looking for. <ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0in; list-style-type: disc; padding-left: 40px; color: #1c1c1e; font-family: Inter, system-ui, -apple-system, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans'; font-size: 16px; white-space: normal; background-color: #ffffff;"> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Proven experience being in a proactive customer-facing position</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">University degree, preferably in business</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Minimum 3 years sales experience in the financial services industry (preferably mortgage lending)</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">In-depth knowledge of sales techniques and customer management (sales methodology - relationship & value add selling)</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong communication, negotiation, interpersonal, presentation and computer skills</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to deliver results with minimum supervision, in a fast-paced environment</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Organizational skills, problem solving, and analytical skills are key for success</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Travel required within the territory.</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Must be a self-starter and results oriented with the ability to work both independently and within a team setting</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Demonstrated analytical and problem-solving skills</li> <li style="box-sizing: border-box; margin: 0in 0in 0in 0px; line-height: 13pt; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to thrive in a constantly changing environment and perform well in a high-volume environment.</li> </ul> #LI-Remote What's In It for you! At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best. Ready to join Sagen At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves. Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs.

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